To keep your health coverage, you must renew your Medicaid benefits every year. When you receive a notice from the State about your Medicaid renewal, it’s important that you act right away to renew your coverage.
There are four ways to renew:
Online: Log in to your HealthyRhode account at https://healthyrhode.ri.gov/ or download the HealthyRhode mobile app on your smartphone to complete your renewal online
By Mail: Mail in your renewal application and supporting documents to: State of Rhode Island, P.O. Box 8709, Cranston, Rhode Island 02920-8787
By Phone: Call HealthSource RI at 1-855-840-4774 Monday through Friday, except holidays, from 8 a.m. to 6 p.m. or call DHS at 1-855-697-4347 Monday, Tuesday, Thursday, and Friday, except holidays, from 8:30 a.m. to 3 p.m.
In Person: Staff at the Department of Health and Human Services (DHS) can help you in person. Visit www.dhs.ri.gov/about-us/dhs-offices to see the list of DHS locations. You can also meet with a Navigator in your community. Visit www.healthsourceri.com/enrollment-support to find a location near you.
Do you know your renewal date?
Each year, you’ll have to renew your Medicaid benefits. The State of Rhode Island has created a Medical Renewal Lookup Portal for you to find out the date that you should renew your Medicaid coverage. You can find the portal at https://www.ri.gov/EOHHS/medicaid_renewal.
The portal is secure and easy to use. All you have to do is put in your Medicaid ID number and your date of birth to easily find out when it will be your turn to renew your Medicaid health coverage.
Recently lost your health care coverage?
If you have recently lost your Medicaid benefits, you may still be eligible for a plan through Neighborhood. Contact the Sales Team at 401-459-6075 (TTY 711) to learn more about your plan options. If you no longer qualify for Medicaid, Neighborhood has many affordable, high-quality health plans to keep you and your family covered.
Have you moved or changed your phone number recently? Make sure you update your contact information in your account so you can receive important notices about your Medicaid benefits and renewal. Visit our Update Your Information page to let us know about your:
- New address
- New phone number
- New email address
Need Help?
If you have any questions or would like more information, call us at 1-800-459-6019 (TTY 711). Our Member Services team is happy to answer your questions on Monday through Friday from 8 a.m. to 6 p.m. Neighborhood wants you and your family to stay covered.
#3451 Approved on 6/17/24