Winter 2017

Top Stories

• An Update from the Rhode Island Department of Health
• Provider Satisfaction Survey Results are In

A Message from our Chief Medical Officer

• End of Life Planning with Your Patients

Behavioral Health

• Crisis Planning

Treatment

• Important HEDIS® Measures
• Personal Choice Program
• Tobacco Cessation: Making a Difference

Quality Improvement

• Quality of Care Matters at Neighborhood

Important Updates and Information

• Claims Corner
• Pharmacy Update: New Pharmacy Benefits Now Available
• Stop Fraud and Abuse
• Clinical Practice Guidelines
• Our Medical Review Team