As a VALUE plan member, you get:
- No cost preventive care for services like your annual check-up and flu shot
- Covered specialist services like acupuncture, physical therapy, vision and much more
- Access to our Nurse Advice Line 24 hours a day, 7 days per week. Call 1-844-617-0563 (TTY 711).
- Behavioral health and substance use benefits
- Access to a member portal to print temporary ID cards, view claims, check authorizations, and review plan cost sharing information.
On this page, you will find details about your new plan, including how to view your Summary of Benefits and Coverage, access your HealthSource RI account and pay your bill.
Visit the VALUE plan page for information about your plan including: As a member of Neighborhood VALUE, you will need to pay a monthly premium (bill) for your health insurance. Remember to pay your bill by the 23rd of each month.
There are several ways to pay your monthly premium: To learn more, visit www.HealthSourceRI.com/Make-Payment.
Visit healthyrhode.ri.gov to log in to your HealthSource RI account or download the HealthyRhode mobile app on your smartphone.
This plan does cover abortion. You can switch within 60 days of being auto-enrolled to one of our plans that does not cover abortion: ECONOMY, *VALUE, or ESSENTIAL. To switch your plan, log in to your HealthyRhode account at healthyrhode.ri.gov or call HealthSource RI at 1-855-840-4774.
We’re here to help!
Neighborhood’s friendly and helpful Member Services team is available to answer your questions at 1-855-321-9244 (TTY 711) Monday through Friday, 8 a.m. to 6 p.m.