Information and resources on how to access providers for the treatment of Substance Use Disorders are available here.
Optum®
Beginning January 1, 2019, Neighborhood partnered with Optum as our behavioral health vendor, replacing Beacon Health Strategies.
Optum will connect Neighborhood members to top-quality care that is easy to access and guide high-impact, integrated care to achieve the greatest results, as well as, engage and support members to invest in their own wellness.
Optum is committed to driving overall better health outcomes while bringing down the total cost of patient care. Their performance-tiered behavioral health network offers deep expertise and specialized evidence-based treatment. Optum’s pioneering analytics create insights that help guide people to treatment options that are most appropriate and convenient for them.
Please note that as of January, 1, 2025, prior authorization will no longer be required for covered in-network services. Out-of-network services will continue to be reviewed by Optum.
For more information, visit Optum’s Provider Express, a comprehensive behavioral health web site.