Providers

Important Updates

State Data Breach Update – Neighborhood is aware of and working to understand the cybersecurity attack at Deloitte that has compromised the State’s data related to health coverage and health and human services programs or benefits. There is no indication at this time that Neighborhood’s data or information systems have been compromised and all provider operations can be performed as usual through December 31, 2024. Further updates, including the processing of member eligibility and enrollment by the State, will be provided as it becomes available. For more information click here.

Provider Training Requirement – Neighborhood Health Plan of Rhode Island network providers are required to complete an annual training. The provider training offers an overview of Neighborhood’s plans, policies and procedures for providers. Click here to complete your provider training.

Provider Screening Reminder – Neighborhood has notified all of our contracted providers to comply with the Cures Act requirement to be screened by and enrolled with RI Medicaid. If you did not complete the screening application, this may result in claims denials and/or removal from the Neighborhood network. If you have been moved to non-participating status, please click here for more information on becoming a participating provider.

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