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Important News: - If you would like to learn more about the medicines that you take Click Here. Information is provided in both English and Spanish.
- If you would like information about health related topics Click Here. Information is provided in both English and Spanish.
- You can go to any pharmacy in Rhode Island to get your prescription filled. Many pharmacies stay open 24 hours a day, so you can go in the middle of the night if you need to.
- Neighborhood provides coverage for many OTC products with a doctor's prescription. Click here for the most recent OTC listing.
Getting my medicine
Neighborhood uses a list of approved drugs. This is called a “drug formulary.” The list is put together by a group of providers and pharmacists. These are the medicines that Neighborhood will pay for when ordered by your doctor. Your doctor will generally prescribe drugs for you from the list. Click here to see the full list.
Neighborhood has a large formulary. A small number of drugs require prior approval by Neighborhood to make sure use is appropriate. If your doctor prescribes a name-brand drug and the same generic drug is available, Neighborhood will provide the generic version (unless otherwise specified by a doctor). Your doctor may contact Neighborhood for more information about coverage for non-formulary medically necessary drugs. If the request is denied, you or your provider can appeal our decision.
Over-the-counter products - Neighborhood covers many over-the-counter products like Motrin, Claritin, Robitussin, hydrocortisone cream and Tylenol. These are drugs and other items that you can usually buy without a prescription. As an Neighborhood member, you are able to get these items at no cost, with a prescription from your doctor. Supplies are limited to 30 days per refill.
- Over-the-counter medicines can be safe and helpful when used correctly. They should not replace regular contact with your doctor.
- Remember, it is best to work with your primary care doctor to decide the treatment that is right for you and your family.
- For a list of covered over-the-counter products, please click here or call Neighborhood Member Services at 1-800-459-6016.
You can go to any pharmacy in Rhode Island to get your prescription filled. Many pharmacies stay open 24 hours a day, so you can go in the middle of the night if you need to.
When you go to the pharmacy for medicine, follow these important steps:
- Bring the Neighborhood identification card of the family member getting a prescription.
- Bring the prescription from the doctor.
- If you are confused about how to take the medicine, ask the pharmacist.
- If you have any problems at the pharmacy getting the medicine, call Neighborhood’s Member Services Department at
1-800-459-6019. - Take all of the medicine prescribed by your doctor, unless it is making you sicker. If you have any side effects from your medicines, call your doctor.
- Do not share medicines with family members.
- Put your medicines in a safe place so they are not lost or stolen.
- Keep all medicines away from children.
Pharmacy Policy Information: Click here to view medicines covered Questions? Contact Neighborhood's Member Services Department at 1-800-459-6019 |
