Neighborhood is currently updating our Provider Manual. For a copy of our current Provider Manual, please use the links below.  For more up-to-date information, please contact Customer Service at
1-800-459-6019.

To view Neighborhood's Provider Manual, you need to have Acrobat Reader installed on your PC. If you already have Adobe reader installed on your PC, you can view the Provider Manual by clicking on the following links:

• Table of Contents
• Section 1: Introduction
• Section 2: Member Services
• Section 3: Billing for Services and Reimbursement
• Section 4: Benefits
• Section 5: Authorization Process
• Section 6: Pharmacy
• Section 7: Primary Care
• Section 8: Care Management
• Section 9: Quality Management
• Section 10: Neighborhood Standards of Care
• Section 11: Practitioner Standards
• Section 12: Sample Forms

If you do not have Adobe Reader installed on your PC, you can download it by clicking on the link listed below, save the file to your hard drive, and then double click on that file to get it installed on your machine.

Click here to download Adobe Reader free.